分享些詢盤回復技巧

一、未付款訂單的催款
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( O* y/ W4 i8 n, u' C1 k1 h　　Dear $buyer,
　　We have got your order of XXXXXX。 But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc.,
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0 z% Q5 `5 m  splease feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！
/ g+ n2 J. y& [. i. F+ A0 A- O9 GBest Regards
; z6 ]0 f7 s. x" Q, \8 @8 p5 x　　$myname
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' n3 _+ k' @/ z7 w) I+ E' v3 A　　譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價格和尺寸上有什麼能幫助的，請隨時與我聯繫。當付款完成，我將立即備貨並發貨。謝謝！
提示：請根據您產品自身特點對描述內容進行修改。
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- {/ N) R& J$ ~) `- ]二、已付款訂單

, [2 M3 t% {) y, _　　Dear $buyer,
: s5 V8 I9 _4 F! r5 w　　Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXX business days as promised.

After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me
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5 g5 d0 B' r/ k: s: d! Cknow. Thanks!
　　Best Regards
　　$myname
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9 B9 h4 U8 N- L' V2 i& e　　譯文：您的訂單編號為XXXXXXXXXXXXXX的款項已收到，我們將在承諾的XXX天內發貨，發貨後，我們將通知你貨運單號。如果您有任何問題請隨時聯

系我。謝謝！
　　提示：請填上您的訂單號和發貨天數。

三、發貨後
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　　Dear $buyer,
+ S2 S1 {/ }+ r+ c# N* z　　The item XXXXXXXXXXXXXX you ordered has already been?shipped out and the tracking number is XXXXXXXXXXXXXX. The shipping
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/ ]0 j$ ~: n' C3 S) zstatus is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support!
' E8 }7 p" P7 I5 }　　Best Regards
' u" O5 U7 J- x% }, {: p+ k; V　　$myname
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  w/ u: W" i' F8 o　　譯文：訂單號為XXXXXXXXXXXXXX的貨物已經發貨，發貨單號是XXXXXXXXXXXXXX，運輸方式是XXXXXXXXXXXXXX，訂單狀態是

2 L/ e! D& r% Q* y# ?. v$ s" r2 gXXXXXXXXXXXXXX。您將會很快收到貨物，感謝您的支持和理解。
2 U' D* R7 ]; K/ a& j, |8 e9 ^5 _0 Q　　提示：請填寫訂單號、發貨單號、運輸方式和發貨日期。
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四、詢問是否收到貨

　　Dear $buyer,
" v# Y8 P: L2 w9 B/ O( s" m/ \7 ~　　According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on

1 R- J$ ~/ M+ p* I! M( EDHgate.com. If not, please let me know. Thanks！
Best Regards
　　$myname
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4 ^; z! e1 h1 r5 K" a3 s% D, N　　譯文：EMS網站顯示您已收到貨物。如果您已收到貨物請到敦煌網確認，如果有問題請告知我。謝謝！
9 L" r7 d, ?+ r% }# I. _　　提示：可根據您貨物的實際情況進行更改

五、訂單完成

9 ]3 _( c  H, s; F/ x; h* x) j　　Dear $buyer,
　　I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look

forward to doing more business with you in future.
　　Thanks！
5 l8 v4 s0 Q- Q3 \% W- T. R, K　　$myname
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: ^; Y% {1 B7 z: {! n/ G& F8 p　　我很高興地看到您已收到貨，感謝您的支持。希望您滿意，並期待著在將來與您做更多的生意

六、提醒買家給自己留評價

! D2 {- ?8 s4 t# ]  B/ T' [　　Dear $buyer,
　　Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It
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* L/ N% S7 i4 N0 T, s8 zwould be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can
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: S0 G$ X0 j% Q, w) G2 E0 `9 j% w* ohelp with, don't hesitate to tell me.
+ P/ }" S. X3 e9 r" |3 ^　　Best Regards
2 m; t; i- B: q! ?　　$myname
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　　譯文：感謝您繼續支持我們，我們正在改善我們的服務，質量，採購等。如果您可以給我們一個積極的反饋，我們會非常感激，因為這對我們來說是一個很大

+ `% `# f$ a- B: j的鼓勵。如果有什麼我可以幫助，不要猶豫請告訴我。
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七、收到好評後

　　Dear $buyer,
　　Thank you for your positive comment. Your encouragement will keep us moving forward.
　　We sincerely hope that we』ll have more chances to serve you
8 ^6 F3 U; F. _9 F* Y& e) G2 H　　$myname


來自：億恩
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